Chad Williams
Information Technology Help Desk Manager | Help Desk Support, Technical Support, IT Operations
- Role
- Incident & Help Desk Manager at Boys Town
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Chad Williams
IT Operations Manager, and Experienced Windows System Engineer with a demonstrated history of working in the banking industry. Skilled in Help Desk Management, Windows Server, VMware ESX, Technical Documentation, Exchange, AD, DHCP, DNS, SCRUM, ITIL, and IT Service Management. Strong information technology professional with a AAS focused on Computer Support from Iowa Western Community College.
Experience
Incident & Help Desk Manager
Dec 2024 — Present · Omaha, NE, US
Education
Iowa Western Community College
AAS, Microsomputer Support Specialist
1995 — 1997
Skills
- Citrix
- Hardware Support
- Vsphere
- IT Operations
- Microsoft Exchange
- Hp
- Microsoft Technologies
- Disaster Recovery
- Windows 7
- System Administration
- Sccm
- Dns
- IT Management
- Dhcp
- Active Directory
- Windows Server
- Hardware
- Business Continuity
- Rdp
- Vmware
- Server Architecture
- Sharepoint
- Vmware Esx
- Vmware Vsphere
- Help Desk Support
- Technical Support
- Vmware Infrastructure
- Operating Systems
- Troubleshooting
- Tcp/Ip
- Cluster
- Cisco Technologies
- IT Service Management
- Technical Documentation
- System Deployment
- Servers
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