Chad Ramsey

About Chad Ramsey

Senior healthcare technology leader with 15+ years at Cardinal Health driving commercial platforms that support patient access, onboarding, and therapy adherence in highly regulated environments.Currently serve as Senior Director of Commercial Technology for Sonexus™ Access & Patient Support, leading global organizations across product engineering, software development, production support, and client implementations. Trusted partner to executive leadership and pharmaceutical manufacturers, aligning technology strategy to growth, scalability, and operational resilience.Recognized for leading large-scale platform and operating model transformations, modernizing legacy technology into compliant, cloud-based ecosystems, and spearheading enterprise risk initiatives including HITRUST CSF readiness. Known for building high-performing teams, simplifying complex problems, and delivering results at scale.Heavily focused on AI & Intelligent Automation, prioritizing high-value AI use cases across the enterprise. I am a firm believer in \"learning by building,\" and have developed hands-on fluency in AI engineering—including LLM API integration and workflow automation—to prototype solutions for real-world patient healthcare challenges.

Experience

1. Senior Director, Commercial Technology, Sonexustm Access and Patient Support

   Cardinal Health

   May 2024 — Present · Columbus, OH, US

   Direct all Technology functions, including Software Development, AI Solutions, Production Support, Product Engineering, and Client Implementations, for a leading patient services hub.Lead a global team of 160+ with 6 direct reports, delivering scalable, high-quality products and support for a fast-growing organization.Partner with senior leadership to develop innovative products that enhance patient onboarding, therapy adherence, and access to specialty medications.AI Leadership: Operationalized the AI Strategy Council and established a dedicated AI innovation team to accelerate responsible adoption through proof-of-concept development.Engage with Pharma manufacturer senior leadership in Business Development and sales efforts, understanding their needs and aligning Sonexus solutions to drive impactful partnerships.Re-imagined IT organization through thoughtful transformation, streamlining operations to support rapid growth while ensuring exceptional quality.Drive development of solutions that reduce cost and coverage barriers for patients with chronic or rare diseases.

Education

• Gahanna Lincoln High School

  High School Diploma

  1988 — 1991

• Bowling Green State University

  BSBA, Management Information Systems (MIS)

  1991 — 1995

Skills

• Sales
• Organization & Prioritization Skills
• Integration
• Software Development Life Cycle (Sdlc)
• Web Design
• Leadership
• Pharmaceutical Industry
• Business Process Improvement
• Budgets
• Web Applications
• Mobile Applications
• Project Management
• Business Analysis
• Continuous Improvement
• Process Improvement
• Cloud Computing
• B2b
• Databases
• Agile Methodologies
• Management
• Team Building
• Customer Service
• Software Development
• Account Management
• Visio
• Microsoft Excel
• Strategic Planning
• Cross-Functional Team Leadership
• Sdlc
• Customer Satisfaction