Chad Owens

About Chad Owens

For over 20 years I have provided leadership to sales divisions and organizations which have produced significant gains in sales and personnel development. I consistently work at enhancing my skills to help produce more effective solutions and performance results in an everchanging business world. These skills allow me to analyze both processes and behaviors within the organization and then implement strategies which produce improved results. The people I lead understand the vision that we seek to achieve and can execute the behaviors that are needed to obtain our strategic goals. I believe that a company’s culture establishes the foundation for how it will perform as an organization within today’s marketplace. My experience and education allow me to cultivate a culture that owns its results, understands its mission and works together as a team to achieve its goals.Value In-depth experience with Skin Care, Cosmetic and Hair Care companies both domestically and internationally. This includes brands, manufacturers, retailers and distributors of all sizes. Skilled at working with companies to identify needs and then develop effective solutions to meet their strategic objectives. Extensive history at building highly functioning teams that produce significant results. This comes in part through recruiting and candidate selection, personnel development, mentoring, environmental changes and process improvements. Strong behavioral management skills which identify root cause and cultivates change within the targeted individual or team. Ability to improve morale along with leading others to buy into strategic changes. Excellent communication and networking skills that builds effective internal and external relationships. Working in conjunction with these skills are the abilities to work remotely, independently and as an intricate part of an executive team. Always keen on extending my professional network, I can be reached directly via LinkedIn.

Experience

1. Director of Sales Operations and Sourcing

   Quadpack Americas

   Mar 2023 — Present · Carrollton, TX, US

   Promoted to this position to improve Quadpack USA’s operational performance and place the organization in a position to reach its organizational goals more effectively. Currently provide direct leadership to staff members in the U.S. cities of Baltimore, Maryland and Carrollton, Texas, along with Guadalajara, Mexico and the Chinese cities of Shenzhen and Shanghai. Responsible for leading all of Quadpack USA’s sales operations while maintaining leadership involvement with the sales department to ensure sales goals are obtained through the use of proper sales processes, product training, and operational support. Selected Contributions:• Partial list of managed processes includes factory evaluations and selection, bespoke and custom orders, quoting, data and spec gathering, coordination of quality control evaluations, along with artwork reviews, proofing, and preproduction sample evaluations. • Responsible for monitoring the daily generation of sales orders to clients, and purchase orders to suppliers and Quadpack owned factories, as well as ensuring that open orders will be completed on time.• Managed a portfolio of key accounts. This provided continual insight into the challenges faced by the sales department, which also provided the means to bridge the gap between sales and operations. • Responsible for the hiring, training, and development of team members within the Quadpack USA operations department. Continued to provide sales operational training to account managers. • Responsible for drafting a weekly invoicing forecast for the current month, quarter, and year. • Led the renegotiation of pricing levels with primary suppliers to help improve margins and client acquisition.• Co-led the process of conducting sustainability life-cycle assessments for each of Quadpack USA’s catalog. • Co-lead the process of converting Quadpack USA’s operating system to SAP S/4HANA. Completed in September 2024.

Education

• Northwood University

  Bachelor of Business Administration - (BBA), Economics and Management

• Northwood University

  Master of Business Administration - MBA

• Liberty University

  Doctorate - (DSL), Strategic Leadership

• Liberty University

  Master of Divinity - MDiv