Chad Moen

About Chad Moen

As a Principal Technical Consultant, I utilize my extensive expertise in ServiceNow to architect and implement impactful enterprise solutions. I lead cross-functional project teams, design complex integrations, and provide strategic guidance to clients, ensuring that ServiceNow implementations align with their business objectives. I am known for fostering collaboration by guiding technical workshops, mentoring teams, and driving innovation in enterprise solutions. As a thought leader, I contribute to marketing and pre-sales efforts while maintaining expert-level certifications to ensure continuous professional growth.With a 25% travel flexibility, I am dedicated to delivering high-quality solutions that facilitate digital transformation and create value for clients.

Experience

1. Principal Technical Consultant

   AHEAD

   Oct 2022 — Present · Chicago, IL, US

   I lead ServiceNow project teams in successfully deploying and architecting sophisticated enterprise solutions that precisely align with client objectives, ensuring exceptional delivery. I provide invaluable technical guidance by overseeing multi-resource programs and facilitating engaging client workshops, demos, and integration sessions. My role includes supporting pre-sales initiatives with insightful thought leadership, building strong relationships with senior stakeholders, and driving significant strategic value. By maintaining expert certifications and serving as a critical escalation point for complex issues, I guarantee high-quality outcomes and innovative solutions across all our engagements.

Education

• Fox Valley Technical College

  Associate, Computer Operator

Skills

• IT Service Management
• Change Management
• Asset Management
• Discovery
• Rpg
• Bmc Remedy
• Mvs/Esa
• Databases
• Ehealth
• Servicenow
• Service-Now
• Mvs
• Hp Openview
• Sharepoint
• Incident Management
• Tws
• Vbscript
• Business Objects
• Crystal Reports
• Cmdb
• Problem Solving
• Technical Support
• Oracle
• Sitescope
• Software Documentation
• IT Operations
• Tso
• Windows
• Netcool
• Jes2
• Tivoli
• Itil