Chad Madill
Executive Director of Pharmacy Operations @Kaiser Permanente
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WORK HISTORY
Executive Director of Pharmacy Operations @Kaiser Permanente
Leads and maintains the strategy development for Pharmacy Services. Designs, reviews, recommends, and implements service delivery planning in alignment with organizational goals. · Creates department vision and work plan in accordance with the organizational vision and operating plan. · Develops, implements, and provides oversight to major projects or initiatives related to department direction, vision, and innovation. · Assures high quality of service, identifying, designing and implementation of needed improvement activities. · Strives for and achieves market leading performance by providing services that are rated highly by patients and internal customers, including the Permanente Medical Group (PMG). · Provides leadership to the Regional Formulary and Therapeutics Committee. · Leads, implements, and oversees an effective drug utilization management program in partnership with PMG to ensure appropriate utilization and quality/safety in the use of pharmaceuticals. · Assures cost effective operations, utilizing productivity improvement tools in addition to methods that ensure appropriate utilization of all products and services. · Leads the creation and implementation of the department budget and resource plan. · Creates and manages the pharmacy equipment and capital program. · Ensures revenue capture, cash collection and optimized billing functions. · Provides leadership modeling of the KP Service and Behavior guidelines. · Consults and coordinates with medical office and department leaders on local operating practices and other issues. · Creates and implements a strong leadership team across ambulatory, infusion, clinical, outpatient pharmacy operations, pharmacy supply chain, pharmacy benefits administration, and compliance responsibilities. · Provides direction to entire leadership team regarding leadership skills, knowledge of KP business practices, effective partnering with PMG and the Labor Management Partnership (LMP).
EDUCATION
University of Florida
Doctor of Pharmacy (Pharm.D.)
Georgia Southern University
Master of Business Administration (M.B.A.)
SKILLS
ABOUT CHAD MADILL
With 20 years of experience in Pharmacy Operations, I have had the privilege of working…
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