Chad Finch
Vice President, IT Operations @Plexus Worldwide
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WORK HISTORY
Vice President, IT Operations @Plexus Worldwide
In my present position, I am leading the deployment of a contemporary data warehouse ecosystem that integrates seven different source systems, an AWS data lake, and a visualization layer driven by Tableau. Including Enterprise Applications, Data Engineering, DevOps, Cybersecurity & Compliance, Networking, and IT Operations, I lead end-to-end Infrastructure Engineering projects. By bringing together cross-functional teams from Enterprise Applications, DevOps, Data Engineering, Cybersecurity & Compliance, and Network Operations under a single leadership, I achieve operational excellence. In order to strengthen business continuity and improve cyber-resilience procedures, I oversee and lead governance and security tabletop exercises. I also co-develop responsive, high-performance, and scalable online applications that meet the expectations of the new digital world.Key Accomplishments: • Propelled enterprise infrastructure transformation by advancing to Senior Director and ultimately to VP, IT Operations, leading large-scale modernization initiatives, optimizing system performance, and driving innovation across global platforms.• Improved enterprise application performance by 47% through optimized DevOps and system integrations.• Achieved and sustained 98% change success rate via disciplined change control and process refinement.• Selected among top eight for Executive Leadership training, recognizing high-impact performance.• Increased system uptime from 83% to 99.5% by executing strategic IT roadmaps and proactive incident response.• Managed $15M+ tech budget; renegotiated contracts to reduce IT costs by 24% without sacrificing quality. • Boosted team tech proficiency by 30% through custom training programs and innovation enablement. • Rebuilt core tech teams—hired 30+ staff, added five partners, and implemented structured mentorship. • Scaled enterprise technology to support 500K+ independent Plexus contractors with a lean internal team.
EDUCATION
Arizona State University
Bachelor of Science, Criminal Justice
Western Governors University
Master of Science - MS, Information Technology
ABOUT CHAD FINCH
Hi, I am Chad and tech has always been more than just systems and platforms for me — it\'s about solving real problems, improving how teams work, and helping businesses scale with confidence. Over the years, I\'ve led enterprise-wide digital transformations across infrastructure, applications, DevOps, cybersecurity, and IT operations, always with a focus on aligning technology to real business needs. I’ve managed global teams, overseen multi-million-dollar budgets, and delivered complex ERP and WMS implementations in highly regulated industries like healthcare, finance, and e-commerce. Whether it’s improving uptime, cutting costs, or building high-performing teams, I stay grounded in results while pushing innovation forward.What sets me apart? A mix of technical depth and strategic thinking, plus a passion for mentoring talent and creating environments where people do their best work. I’m trusted by business leaders to drive meaningful change and deliver value that sticks. If you’re building something big, improving something broken, or rethinking what’s possible with technology — let’s connect.
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