Chad Dzingle

About Chad Dzingle

Seasoned Network Leader with extensive expertise in managing diverse, global teams supporting large-scale, multi-tenant enterprise data centers—focused on enhancing security, increasing stability, and reducing impact minutes. Expert in network strategy, tactical planning, and solution delivery for both internal and external networks. Experienced Incident Commander with strong communication and orchestration while leading major incident response and post-incident follow-up and follow-through. Recognized for building strong cross-functional partnerships with internal business partners, external clients, and vendors – consistently driving business value and enabling growth and innovation. Key leadership skills include: • Strategic and results-oriented Network Leader with deep expertise in secure, high-performance network architecture and operations.• Known for delivering visionary leadership that drives business-aligned outcomes across finance, HR, and service domains• Inspire teams through purpose and energy, building and sustaining a resilient culture of excellence• Proven track record in developing diverse, high-performing teams and fostering environments of continuous improvement. • Thrive in complexity—consistently delivering big results in constrained environments through agility, grit, and innovation• Proven ability to lead teams with full accountability for 24x7x365 operations spanning mainframe, open systems, AS/400, storage, and hybrid cloud environments (AWS & Azure), as well as advancing automation and innovation. • Development of network policies and procedures for Employee Onboarding/Training, Run Books, Standard Operating Procedures, System Maintenance & Technical Documentation and compliance & audits. • Finance experience with managing and maintaining CAPEX and OPEX budgets in the millions. • Experience working with multiple vendors on procuring network hardware, software, maintenance renews, Service Level Agreements, and professional services. • Strong understanding of Change Control Management, Root Cause Analysis reporting and network performance metrics.

Experience

1. Director of Aiops

   CSG

   Aug 2025 — Present · US

   Lead enterprise AI strategy and operations, delivering scalable, secure, and high-impact AI solutions. Drive innovation, operational efficiency, and measurable business outcomes

Education

• University of Nebraska-Lincoln

  Pursued B.S. degree, Computer Engineering

  1998 — 2001

Skills

• Cisco Technologies
• Solaris
• Switches
• Wan
• Network Security
• Domain Name System (Dns)
• Network Design
• Tcp/Ip
• Juniper Networks Products
• Networking
• Multiprotocol Label Switching (Mpls)
• Wireless Networking
• Network Engineering
• Internet Protocol Suite (Tcp/Ip)
• Security
• Cisco Ios
• Vmware
• Routing Protocols
• Virtual Private Network (Vpn)
• Servers
• Itil
• Wide Area Network (Wan)
• Network Administration
• Juniper
• IT Management
• Active Directory
• Unix
• Windows Server
• Vendor Management
• Enterprise Network Design
• Network Architecture
• Routing
• Firewalls
• Troubleshooting
• F5 Bigip
• Data Center
• Enterprise Network Security
• Vpn
• Juniper Technologies
• Computer Network Operations