Chad Cotter

About Chad Cotter

A highly effective leader and team player, proficient in Strategic Sales and Revenue Generation across multiple product categories, consistently exceeding targets. Expert in Customer Relationship Management (CRM) and key account oversight, leveraging platforms like Hubspot for Data-Driven Decision Making to optimize sales funnels and achieve team objectives. Strong capabilities in Negotiation and Relationship Building with both clients and internal teams. Possesses excellent Interpersonal Communication and Problem Solving skills, complemented by meticulous Attention to Detail and Follow-up. Technically familiar with MS365, online ordering/3rd party platforms, and logistics tools, while maintaining high Time Management and Adaptability in changing environments.

Experience

1. Director of Operations and Wholesale

   Gourmondo Co

   Dec 2025 — Present · Seattle, WA, US

   Partnering with Production, Culinary, Logistics, CaféLeadership, Customer Service team, Finance, Marketing and BusinessDevelopment leaders, and the ERP project team to ensureseamless end-to-end operations.

Skills

• Hospitality
• Event Management
• Strategic Planning
• Management
• Team Building
• Microsoft Excel
• Time Management
• Hospitality Management
• Cashiering
• New Unit Openings
• Event Planning
• Hospitality Industry
• P&L
• Social Media
• Labor Control
• Restaurants
• Inventory Management
• Food Service
• New Restaurant Openings
• Food
• Fast Casual
• Leadership
• Training
• Customer Satisfaction
• Profit
• Customer Relationship Management (Crm)
• Public Speaking
• Communication
• Wine
• Food & Beverage
• Customer Service
• Cash Register
• Multi-Unit
• Quick Service
• Microsoft Office
• Sales
• Restaurant Management
• Menu Development
• Marketing
• Catering