Chad Callaghan

About Chad Callaghan

I lead product marketing for a $2B+ enterprise platform at the intersection of AI, multi-sided marketplaces, and global retailing. I translate complex technical shifts-from platform modernization to agentic workflows-into clear commercial narratives that drive adoption, revenue, and durable category position.I operate where strategy, storytelling, and execution overlap: shaping platform GTM, aligning cross-functional teams, and helping organizations move from legacy models to what\'s next without breaking what already works.What I\'m known for- Platform GTM at scale: Leading go-to-market for a platform powering 300M+ annual bookings- Commercial storytelling: Turning emerging tech (AI, automation, agentic workflows) into credible enterprise stories- Strategic alignment: Navigating highly matrixed, politically complex environments to create clarity and momentum.Selected impact- Sabre Mosaic Marketplace: Led GTM and positioning for a $2B+ global travel marketplace spanning airlines, agencies, and technology partners- NDC transformation: Primary PMM behind Sabre\'s global NDC program-one of the largest enterprise transformations in travel distribution- Drove GTM and adoption across 40+ airlines and tens of thousands of travel agencies- Built the competitive and commercial story used by 500+ sales reps globally- Led 14 customer advisory board meetings (95%+ satisfaction), directly shaping roadmap and market perception- Executive voice: Regularly trusted to frame “what this means” when strategy, technology, and market dynamics collide.How I thinkI’m drawn to environments where- the problem is not fully defined- the platform matters more than any single feature- credibility is earned through judgment, not volumeI believe the next generation of enterprise platforms will be defined less by tools, and more by how intelligently they orchestrate decisions, workflows, and trust.Focus areas: Product marketing leadership · Platform GTM · AI & agentic retailing narratives · Category strategy · Competitive intelligence · Enterprise enablement · Executive alignment · API and marketplace strategy

Experience

1. Director of Product Marketing

   Sabre

   Feb 2019 — Present · Southlake, TX, US

   Executive ownership: Platform GTM, category narrative, and enterprise enablement for Sabre Mosaic Marketplace (Distribution), a $2B+ revenue business powering 300M+ annual bookings.Scope: Marketplace platform GTM across POS applications, APIs, AI services, and end-to-end air retailing and fulfillment. Built GTM framework and operating model.Key achievementsPlatform & category leadership• Architected the Sabre Mosaic Marketplace narrative adopted by the CPO, CMO, and global sales as the enterprise platform story.• Primary PMM behind Sabre’s global New Distribution Capability (NDC) program, scaling from concept to adoption across 40+ airlines and tens of thousands of agencies worldwide.• Built GTM, competitive differentiation, and sales enablement used by 500+ sales reps; NDC assets became the most-accessed content for 2+ years.Product launches & commercialization• PMM lead for Sabre Red Launchpad, an agency booking application; drove end-to-end launch across teams, digital channels, and sales enablement. agencies have adopted.• Led GTM and positioning for multi-source Offer + Order APIs, Intelligent Cache, and AI-fueled validation services (Flight Refresh, Flight Check), supporting Sabre’s transition to offer- and order-based retailing.• Oversaw PMMs responsible for onboarding 50+ low-cost carriers, including positioning and commercialization of the Connect model.Enterprise influence & executive presence• Led 14 global Customer Advisory Boards (95%+ satisfaction), directly shaping roadmap and market perception of Sabre’s NDC and platform strategy.• Created content for executive mainstage talks at Sabre’s global customer conference attendees) and GBTA (largest corporate travel industry conference), and supported strategic engagements with BCD, Amex GBT, CTM, Flight Centre, and Apple.• Created Sabre’s standardized GTM framework, templates, and enablement library used across all product and marketing teams.

Education

• Harvard University

  AB, History

  1998 — 2002

• Harvard Business School

  MBA

  2005 — 2008

Skills

• Innovation Consulting
• Strategy
• Business Design
• Design Thinking
• M&a Experience
• Digital Marketing
• Innovation
• Competitive Strategy
• Business Strategy