Chad Burkhart
Program Vendor Relations Manager @Toshiba Global Commerce Solutions
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WORK HISTORY
Program Vendor Relations Manager @Toshiba Global Commerce Solutions
Raleigh-Durham-Chapel Hill, NC, US
As a Program and Vendor Relations Manager, I streamline operational processes for service providers by developing processes from scratch as an SME for self-checkout manufacturing. I create communication and escalation paths between TGCS and third-party manufacturer as commercial relationship manager.Highlights of accomplishment in this role include: I reduced the engineering parts request process turnaround time from two months to 24 hours. I was asked by the CEO and acting COO to manage emergency Walmart Mexico rollout triage and improve customer experience. I chaired discussions for new machines type models to be assembled at third-party manufacturer.
EDUCATION
East Carolina University
Master of Business Administration (M.B.A.)
UNC Charlotte Belk College of Business
B.S.B.A, Operations and Supply Chain Management
ABOUT CHAD BURKHART
I am a trusted advisor to C-suite in driving multisite manufacturing and operations strategies through worldwide market insights, competitive intelligence, and data visualization. My expertise lies in boosting organizational productivity and operational effectiveness while maintaining stakeholder and customer engagement, succession planning, strategic partnerships, resource expenditures, and product and service quality. I am highly organized in navigating challenges for organizations while delivering creative lean solutions, overseeing logistics and procurement operations, and presenting market landscape and competitive intelligence reports.I offer business and analytical acumen along with a passion for organizational change management, KPI development, problem-solving, Kaizen event planning, and corporate operations. I am skilled in simplifying complex technical information for C-suite and managing vendors.I am highly successful in delivering strategic, operational, and financial results for high-growth organizations by streamlining business intelligence and reporting capabilities, directing complex programs, recognizing improvement opportunities, and driving companywide cost optimization. NOTABLE CAREER HIGHLIGHTS: Reduced part storage needs by 10K sq ft. Decreased on-hand inventory by 40% with no impact on production. Minimized staff requirements by 37%. Improved first pass yield (FPY) from 75% to 98%. Increased throughput by 88% and saved 30 minutes and $28 per machine from the production process. Reduced direct labor cost per machine by 40%. Decreased entire production line footprint by 42%(30600 to 17,500 sq ft). Achieved 100% visibility of serialized data. Attained daily production goals and 99.9% on-time shipment. Oversaw a portfolio of up to 10 parallel projects.In addition to my enthusiasm, I’d bring my proven background in fast-paced industry settings, as well as my capacity for leadership and team-oriented success to the department. Please don’t hesitate to send me a message via LinkedIn messaging or email (c••••••••@gmail.com)
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