Chad Armes-Smotherman

Senior Talent Acquisition Associate - Ihs Frontline, Sales, and Retention @EchoStar Corporation

Englewood, CO, US

Drove high-impact, full-cycle talent acquisition for EchoStar (DISH and Boost Mobile), specializing in identifying and hiring top talent for two critical areas: technical field operations and award-winning inside sales & retention.•Managed the complete hiring lifecycle across high-volume and specialized roles using iCIMS ATS. This involved executing proactive sourcing strategies, initial phone screening, coordinating interviews, and driving process efficiency to reduce time-to-fill.•Recruited for DISH Field Technicians—the customer-facing experts responsible for installing, maintaining, and troubleshooting satellite TV systems and smart home technology in customer homes. I sought candidates who combined technical proficiency with the ability to deliver exceptional in-home customer service, including on-site problem-solving and upselling.•Recruited for Boost Mobile Wireless Sales & Retention Representatives—a specialized team focused on 100% inbound, consultative sales. I targeted candidates who could quickly assess customer needs, effectively position the value of EchoStar\'s products, and demonstrated the resilience needed to excel in a high-volume, goal-oriented environment.•Collaborated closely with field leadership and regional hiring managers to align recruitment strategies with specific staffing needs and business goals. Ensured all hiring practices maintained HR policy compliance and supported consistent, high-quality outcomes.•Upheld the DISH brand reputation by maintaining clear communication, organization, and responsiveness, ensuring a positive and professional experience for all candidates and stakeholders.