Chad Anderson

Strategic Enterprise Solutions Engineer at Talkdesk

Role: Strategic Enterprise Solutions Engineer at Talkdesk
Location: Trabuco Canyon, CA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

Experience

Strategic Enterprise Solutions Engineer
Talkdesk
Dec 2019 — Present · Orange County, CA, US

Education

California State University, Fullerton
BA in Communications
2005 — 2009

Skills

Data Center
Cisco Call Manager
Unified Communications
Cisco Ios
Cisco Ucs
Cisco Technologies
Cisco Certified

Contact information

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Work email
•••••@talkdesk.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Talkdesk

Software Development · 1.4K employees · Founded 2011 · San Francisco, California, United States

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that scales across service, sales, and support. At the core of CXA is the Talkdesk Data Cloud, which unifies structured and unstructured data—from CRMs, tickets, transcripts, and notes—into real-time, contextual knowledge. This enables AI agents to act with precision, resolve complex issues, and improve over time. CXA supports both cross-industry workflows and vertical-specific use cases in healthcare, financial services, retail, utilities, travel, and government. With a modular design, prebuilt agents, and a continuous automation cycle—Discover, Build, Orchestrate, Measure—Talkdesk delivers rapid time-to-value and long-term impact. Enterprises can modernize operations, reduce cost-to-serve, and drive sustainable growth—without needing a full rip-and-replace. Trusted by global brands, Talkdesk is transforming how the world delivers customer experience.

talkdesk.com

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Experience

Strategic Enterprise Solutions Engineer

Education

California State University, Fullerton

Skills

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