Chace Presser

Operations Assistant, Rodeo Flagship @RIMOWA

Beverly Hills, CA, US

Reported directly to the lead Operations Manager, providing day-to-day support across inventory control, logistics, and client service functions to ensure seamless store operations. Maintained 99% inventory accuracy through rigorous cycle counts, shipment verification, and back-of-house organization in alignment with global brand standards. Coordinated repair and warranty logistics, achieving an average client resolution rate within 48 hours, improving client satisfaction scores. Supported sales associates in achieving monthly KPIs and client retention goals, aligning operational support with commercial objectives. Collaborated with corporate teams to execute product launches and visual floor changes, ensuring operational readiness and consistent brand presentation.

California State University, Northridge

Associate's degree