Muhammad Jawad
Night Receptionist @Hilton Reading
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WORK HISTORY
Night Receptionist @Hilton Reading
Reading, GB
Welcome and assist guests with check-ins, check-outs, and reservations• Deliver excellent customer service and ensure smooth guest experiences• Handle cash, payments, and billing with accuracy and efficiency• Balance daily financial records and prepare night audit reports• Monitor reservations, room allocations, and system updates overnight• Ensure compliance with hotel policies and clear communication with team members• Resolve guest queries and maintain a professional front desk presence
EDUCATION
University of Engineering and Technology, Taxila
Bachelor of Engineering - BE, Telecommunications Engineering
University of the West of Scotland
Master's degree, Information Technology Project Management
Army Public School - (APSACS)
Matriculation
Government College University (GCU), Lahore
Inter in Computer Science
ABOUT MUHAMMAD JAWAD
Holds a Bachelor\'s degree in Telecommunications Engineering from the University of Engineering and Technology, Taxila, with ongoing postgraduate studies in IT Project Management at the University of the West of Scotland. Combines technical expertise with a passion for fostering student success, ensuring a smooth transition from counseling to visa approvals. Core competencies include admissions counseling, international admissions, and visa processes. Collaborated with students to align academic goals with optimal study destinations and programs.
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