Claude Gagné
Senior Business Analyst @Randstad Canada
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WORK HISTORY
Senior Business Analyst @Randstad Canada
Montreal, QC, CA
EDUCATION
Concordia University
Bachelor's degree, Computer Science
Institut Descartes
AEC, Mutltimedia and Web Programming
Collège Saint-Hilaire
Highschool diploma
SKILLS
ABOUT CLAUDE GAGNÉ
Claude is an analyst and developer with a passion for business. Being involved in all aspects of the software development life cycle over the past 13 years, he is highly adaptable to fulfil the demands of your project to deliver the highest value and quality to your clients.From ERP and CRM systems to the transportation, investment and real-estate worlds, Claude shows a knack for analysis and constantly improving his understanding of the business domain in which he is involved. He understands that conveying your project\'s vision to clients and everyone involved in the team is of the utmost importance. Clarity in a project makes the difference between a team that delivers above and beyond expectations and one that is constantly late, over their budget and underdelivers on their value. Claude takes the time to know your clients, their needs, their pains and what must be done to take their business to the next level. He also strives to close the communication gap between the business and technical teams and improve processes through well-defined business, functional and technical analysis and specifications.He proactively assists project managers, analysts, developers and the quality assurance team to help them deliver on their objectives. With an agile mindset, he is well versed in the Scrum and Kanban methodologies and comfortable with traditional and iterative software development models.He enjoys automating business processes, working with databases, ETL and data reporting. Above all, he loves to promote happiness at work through collaboration, a growth mindset and empowering others to succeed in order to improve team synergy, positivity and productivity.
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