C. J. Fresia

About C. J. Fresia

I am a 20+ year Air Force veteran with experience as an Information Security Analyst, Cyber Instructor, and various roles in the Information Technology arena. I have a proven track record for providing measurable results while leading teams of 45+ in a fast-paced environment. I managed risk upon multiple lines to protect assets, property, and equipment valued over $535M.I am passionate about what I bring to the team and love to share my knowledge and experiences with others. I thrive on solving complex problems and enjoy work situations where I know I am contributing to the success of the organization. I am dynamic by nature and will thrive in individual and team environments. I cherish learning and actively pursue it. Most importantly, I love having fun and enjoying the company of others.I have a Master of Science in Cybersecurity and a Master of Science in Information Technology, Bachelor of Science in Computer and Information Science, and industry certifications: Security+, GCLD, GPYC, GCFA, GCFE, GCED, GCIH, GNFA, GCFE, CHFI, and ITIL Foundations.I am always interested in hearing from others, so feel free to contact me if you would like to connect.

Experience

1. IT Leadership

   Illinois Central College

   Nov 2025 — Present · East Peoria, IL, US

   Direct Service Desk operations serving as the enterprise intake layer for security incidents, access governance, and endpoint risk management.* Lead and develop a 4-member team (3 FTE, 1 student staff), strengthening operational discipline and aligning support functions with cybersecurity strategy.* Administer and optimize the TeamDynamix ITSM platform, implementing role-based access workflows, audit-ready approval chains, and security-aligned escalation paths.*Formalized Technology Services Knowledge-Based Articles to enhance the user experience and improve Conversational AI interactions.*Developed internal SLAs, operational policies, and governance procedures aligned to institutional risk management and security standards.* Partner with Technology Services leadership to align Service Desk operations with long-term strategic planning objectives.

Education

• Community College of the Air Force

  Associate of Applied Science, Cyber Security

• Community College of the Air Force

  Associate of Applied Science, Information Systems Technology

• Utica University

  Master of Science, Cybersecurity - Malware Analysis

  2017 — 2019

• United States Air Force Senior Non-Commissioned Officer Academy

  Diploma, Leadership and Management

  2013 — 2013

• Community College of the Air Force

  Associate of Applied Science, Instructor of Technology and Military Science

• University of Maryland Global Campus

  Associate of Arts, General Studies

• Community College of the Air Force

  Associate of Applied Science, Audiovisual Production Services

• Capella University

  Master of Science, Information Technology - System Design and Programming

• University of Maryland Global Campus

  Bachelor of Science, Computer and Information Science

Skills

• Military Operations
• Comsec
• Defense
• Cyber Defense
• Intrusion Detection
• C4isr
• Management
• Program Management
• Air Force
• Dlp
• Incident Handling
• Intelligence Analysis
• Intelligence
• Windows Security
• Network Security
• Electronic Warfare
• Military Experience
• Sigint
• Ips
• Security
• Top Secret
• Networking
• U.s. Department of Defense
• Penetration Testing
• Risk Management
• Information Assurance
• Command
• Comptia Security+
• Leadership
• Computer Security
• Training
• Vulnerability Assessment
• Military
• Malware Analysis
• Information Technology
• Operational Planning
• Security Clearance
• Security+
• Dod
• National Security