Francesca Sanna

Operations Lead @ESL FACEIT Group - EFG

London, GB

At ESL FACEIT GROUP, we help gaming communities thrive by creating worlds beyond gameplay that unite players, fans, and creators around the esports and games they love.My duties include:• Lead and manage global workplace experience teams across Malaysia, Poland, Germany, Saudi Arabia, and the United States, ensuring operational excellence and alignment with company culture.• Develop and implement global workplace policies tailored to regional compliance and local office needs.• Plan and execute internal events and employee engagement initiatives to foster community and team connection. • Oversee all financial aspects related to office management, including budgeting, vendor management, invoice processing, and reporting.• Collaborate closely with Internal Communications to support company-wide messaging, campaigns, and initiatives.• HR functions such as onboarding, policy implementation, and employee relations, working cross-functionally with People teams.• Partner on the design and rollout of recognition programs to celebrate achievements and strengthen employee morale.

Arden University

Msc Strategic Human Resource Management (CIPD Level 7)

Glasgow Caledonian University

BA (Hons)

City of Glasgow College

HND