Cesar Virto
Account Manager @V Shred
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WORK HISTORY
Account Manager @V Shred
Lead in resolving high-profile disputes, retaining clients, and maintaining strong relationships. • Established a Spanish-language support team, including the creation of Spanish SOPs for consistent service delivery. • Designed and implemented new procedures to enhance client retention and profitability. • Skilled in upselling and identifying revenue opportunities through proactive client engagement. • Collaborate with management on escalated issues and build relationships with key accounts. • Adept at adapting communication styles for diverse client needs, ensuring clarity and satisfaction.
EDUCATION
Blue Mountain Christian University
Bachelor of Arts - BA
SKILLS
ABOUT CESAR VIRTO
Bilingual (English/Spanish) sales and account management professional with 8+ years of…
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