César Rivas

Head of IT Operations & Data Center @Grupo Gramosa

Queretaro, MX

Lead the annual IT planning and manage supplier relationships, ensuring budget optimization and enhancing security through advanced CCTV systems.• Design and implement backup and restoration strategies to ensure data integrity and availability, minimizing operational risks.• Lead a team of 50 IT specialists, manage key projects in remote environments, and ensure SLA compliance through agile methodologies.• Achieve automation and strengthen business intelligence by optimizing technological infrastructure and enhancing the organization\'s analytical capabilities.• Direct the operations of the national Data Center and design robust risk management and data backup policies using tools like Veeam Backup, ensuring technological resilience.• Implement and optimize ERP systems like SAP BO and S/4HANA, as well as collaborative tools like Power BI, Office 365, and SharePoint, resulting in significant improvements in operational efficiency and data analysis.• Lead 10 digital transformation projects, including the implementation of ERP systems and advanced cybersecurity solutions.• Generate savings of over five years through strategic renegotiation of technology contracts.• Achieve ISO 27001 and ISO 9001 certifications, raising information security standards and strengthening organizational trust.

IESA

Maestría Administración y gestión de empresas, general, Administración y gestión de empresas, general

Universidad Bicentenaria de Aragua

Ingeniería de Sistemas, Ingeniería de sistemas