César Alejandro Flores Lugo
Accident & Health Corporate and Affinity Groups Regional Manager @Chubb
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WORK HISTORY
Accident & Health Corporate and Affinity Groups Regional Manager @Chubb
Miami, FL, US
Achievementso Pipeline tool implementation, to support and manage commercial activity across the region, identify potential new business opportunities and monitor KPI as predictive models for monthly, quarterly and annual forecast and plans.o Develop and implement portfolio capabilities in order to build management reports and key indicators as Premium Roll Forward, Renewal ratio, and Hit ratio. By country, Segment, Distribution Channel and Products. o Coordinate activities to enhance presence, commitment and capabilities in the marketplace. Develop relationship with key brokers and clients.o Elaborate Chubb LATAM Business Travel value proposition, product and rates update, and IT platform roll out, develop and launch communication campaigns and training sessions for internal and external clients. o Set the Regional Business strategic and operational plan by Distribution Channel and Products, aligned with underwriting guidelines- Responsibilitieso Accountable for LATAM A&H Basic Book Profit and Loss. NWP $57m - COR 86%o Develop and deliver a consolidated value proposition for Agents, Brokers and other distribution partners. o Provide market intelligence information to country managers in order to identify niches and develop or adapt existing products.o Continuous communication with Global, Regional and local Management in order to align efforts, share best practices and improve our key point indicators.o Support Basic Book Regional underwriter’s professional development, providing constant training on Distribution Channel management, P&L Analysis, Risk Management and portfolio review results.
EDUCATION
Universidad 'Santa María'
Bachelor's Degree, Accounting and Finance
Universidad 'Santa María'
Accountant, Accounting and Finance
Bournemouth University
International Business
ABOUT CÉSAR ALEJANDRO FLORES LUGO
Insurance Executive with more than 15 years of experience. Proven success in driving growth and underwriting results through diverse distribution channels. Leadership roles at Chubb - ACE – AON and American International Group (AIG). Demonstrated ability to: Lead teams to meet strategic goals consistently, resulting in growth, portfolio diversification, business transformation and operational efficiency. Coordinate activities to enhance presence, commitment and capabilities in the marketplace. Develop relationship with key brokers and clients. Develop Pipeline with major trading partners as well as engaging other business units for cross sell opportunities, clearly defining target industries, service requirements and account management. Ensure sales team maintains discipline in the execution of sales plans and maintain expectations surrounding sales life-cycle stages and maximizing revenue generation. Maintain and share feedback related to market conditions by industries, segments and distribution channels. P&L accountability, including responsibility for premiums and profitability growth, accounts retention and expense management. Manage service level agreements for Large - Complex Accounts. Negotiate terms and conditions for new and renewal business with key agents or brokers, design program structures, ensuring rating and pricing adequacy. Develop business case for new markets, product services and tools. Provide direction, coaching and evaluate performance of direct reports. Utilize tools and strategies to attract, develop and retain talents and implement the succession planning process. Support product development and filing, including partnering with actuarial team on pricing as well as compliance with actuarial guidelines and local regulators. Collaborate with distribution partner to ensure product benefits and rate competitiveness to drive growth. Manage product update throughout product life cycle including product design and rate filing. Take appropriate actions to update pricing and filings of existing products. Risk management; provide consultation and analysis in risk transfer, financial modeling and evaluation for new business opportunities developing pricing strategies that balance profitability and growth objectives. I consider myself as energetic, adaptable with a strong work ethic and problem solving capabilities who can be part and lead a dynamic team.
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