Cesare Codognola

Account Manager Uk & Italy @Altium®

developing and nurturing relationships with customers to drive customer engagement, satisfaction, and retention - I was able to retain over 95% of our existing customers in 2020/21/22 - Successfully converted a minimum of 30% of our client base who previously utilized competitor tools within specific divisions of their organizations * deep understanding of our customers\' needs and pain points by utilizing a comprehensive approach that involves analyzing customer\'s information, reviewing historical transactions and sales data with our company, and conducting regular conversations to ensure their continued satisfaction - This approach allows for an additional revenue of at least 50K per month, which goes on top of the quota * consistently meet and exceed sales projections while generating ongoing opportunities and achieving both company and individual KPI goals. On average, I exceed my quota every three months by more than 10%, showcasing my ability to not only meet but surpass expectations.