Cesar Borrego Islas

Experience

1. Business System Analyst

   Storm Industries, Inc

   Nov 2022 — Present

   Provide primary functional ERP support for 2 manufacturing focus entities and assist across 3 additional business units, serving 100+ users across Finance, Manufacturing, Operations, and Sales.•Lead process improvement initiatives by translating operational requirements into driven solutions, and coordinate with IT leadership to implement system enhancements. •Develop and modify SQL-based datasets and dynamic operations documents (Pick Tickets, MO Pick tickets, order workflows, improving data visibility, and reducing reliance on manual processes. • Designed and implemented an automated credit control workflow that flags and reroutes orders exceeding customer credit limits to Accounting for approval. This helps reduce unauthorized order processing and improve financial governance.• Led cross-entity label system consolidation by implementing ERP-integrated dynamic templates, eliminating locally stored documents, reducing template volume from hundreds to approximately 10 standardized versions, and enhancing security, accuracy, and version control.•Identified manual and undocumented workflows reliant on individual users and formalized them into standardized reports and processes, increasing transparency and reducing operational risk.

Skills

• Leadership
• Customer Service
• Team Building
• Marketing
• Retail
• Sales Operations
• Sales
• Customer Retention
• Customer Satisfaction
• Personal Communication
• Sales Management
• Direct Sales
• Team Leadership
• Merchandising
• Time Management
• Entrepreneurship
• Public Speaking
• Consumer Electronics
• Training