Michelle Burns
Director of Public Training at Certstaffix Training
- Role
- Director of Public Training at Certstaffix Training
- Location
- Massillon, OH, US
- LinkedIn followers
- 500 followers
About Michelle Burns
I am a part of an amazing team at Certstaffix Training, a corporate and individual…
Experience
Director of Public Training
Dec 2012 — Present · Wilton Manors, FL, US
Responsible for administrative and clerical services, students enrollment processing, and some accounting duties.» Answering phones, helping customers with all questions pertaining to technical or application training courses» Some website management duties, updating courses, adding/removing class dates, etc.» Creating classes, enrolling students, taking registration and payment over the phone» Entering payment into QuickBooks» Ordering courseware, and reference guides for customers and instructors» Scheduling instructors to onsite and online trainings» Recruiting new instructors» Schedule travel for instructors
Education
The University of Akron
Business
2011 — 2013
Skills
- Social Networking
- Office 2010
- Answering Phones
- Event Planning
- Quickbooks
- Microsoft Excel
- Microsoft Office 2007
- Travel Arrangements
- Microsoft Office
- Recruiting
- Supply Ordering
- Coaching
- Microsoft Word
- Training
- Powerpoint
- System Administration
- Travel Planning
- Microsoft Outlook
- Public Speaking
- Administrative Assistants
- Typing
- Telephone Skills
- Social Media
- Outlook
- Customer Satisfaction
- Gotomeeting
- Customer Service
- Time Management
- Office Administration
- Filing
- Registration
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