Ceri Tocock
Head of Democracy, Customer and Communications @Wiltshire Council
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WORK HISTORY
Head of Democracy, Customer and Communications @Wiltshire Council
Wiltshire, GB
Responsible for communications, marketing, events, press relations, digital, customer services, elections and democratic services.
EDUCATION
Bournemouth University
Bachelor’s Degree, Multimedia Journalism
Parkstone Grammar School
A-S Level, Politics
Parkstone Grammar School
4 A-levels, English Literature, French, Psychology and General Studies
Parkstone Grammar School
10 GCSEs, Subjects include English Literature and Language, Mathematics, French, German and Spanish
ABOUT CERI TOCOCK
A highly skilled and driven leader and Accredited CIPR Practitioner with extensive experience in the media, communications and customer services industry, alongside project management, campaign co-ordination and events management experience. Experienced in running large elections including driving improvements and overseeing appointment of over 1,800 staff to support successful delivery. A positive, flexible and supportive manager with a proven ability to lead and motivate a high performing team. Able to thrive in high pressure situations and work both independently and within a team.Able to successfully oversee the delivery of high-profile events and generate high levels of income to support the running of these in the most cost-efficient manner. Confident user of Microsoft Office, including Word, Excel, Powerpoint and Teams. Also qualified and experienced in using Prince2 Project Management principles to manage a project team within a large programme to deliver a successful communications campaign. I am very confident building successful relationships with both public and professionals at all levels of an organisation and have excellent communications skills, both written and oral.
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