Ceren Citak
Biomolecular Field Service Engineer
- Role
- Biomolecular Field Service Engineer at 安捷伦
- Location
- South Hadley, MA, US
- LinkedIn followers
- 500 followers
About Ceren Citak
I transitioned from a career in STEM education into laboratory research and genetic…
Experience
Biomolecular Field Service Engineer
Jul 2023 — Present · Boston, MA, US
An Agilent Field Service Engineer supporting Biomolecular, Genomics, and Cellular Analysis instruments travels to customer\'s laboratories to install, maintain, and repair the Agilent instruments. These instruments are critical tools in the research, development, and manufacturing for several key areas including Cell and Gene Therapy, Infectious Disease, Virology and Vaccine Research, Immunology, Immuno-oncology, and Immunotherapy, as well as Next Generation Sequencing, and Pre-Natal Disease Detection. The Biomolecular Service Organization is an evolving and fast-growing part of Agilent\'s Customer Service Organization supporting these growing and exciting markets.Every day, Agilent Field Service Engineers help to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. The Field Service Engineer for Agilent, works at a variety of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying interpersonal skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highest-levels of customer service is how we build customer success.
Education
Norwalk Community College
Associate of Arts - AA
Mount Holyoke College
Bachelor's degree
2020 — 2022
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