Cengiz Dincer

Ecommerce & Marketplace Lead @Omantel

Muscat, OM

Marketplace Project Responsibilities:I direct Omantel’s Multi-Vendor Marketplace projects, managing B2C and B2B2X initiatives in collaboration with AWS and leading partners. I deliver transformative telecom and e-commerce solutions by aligning stakeholders and navigating complex, multi-unit partnerships. I spearhead strategic planning, vendor management, and stakeholder engagements to drive high-impact initiatives. I conduct market research, competitive analysis, and financial modeling to shape growth strategies, secure Board approvals, and optimize resource allocation. I design and implement operational frameworks to meet tight timelines and quality standards. I negotiate key contracts with AWS, software vendors, and logistics providers to ensure value-driven partnerships. I lead customer engagement campaigns, optimizing acquisition, retention, and loyalty. I enhance user experience through UI/UX improvements, payment gateway integration, and marketing automation tools. I ensure compliance with local and international regulations by implementing robust data security, risk mitigation, and consent management frameworks. I deliver ongoing success for the marketplace by achieving milestones, staying within budget, and exceeding stakeholder expectations through strategic execution.E-Commerce Store Management Responsibilities:I lead Omantel’s e-Shop operations, managing stock, sales, marketing, and analytics. I partner with cross-functional teams to execute roadmap projects for web and app platforms. I analyze key metrics—stock levels, site traffic, technical issues, and conversion performance—to assess and address sales trends. I provide senior management with actionable insights through daily and monthly reports. I identify and prioritize system fixes and enhancements, initiating change requests (CRs) and go-to-market (GTM) plans to improve growth, customer experience, and operational efficiency.

University of Malta

B.Eng, Mechanical Engineering

Stanford University

Program, Digital Transformation

New Jersey Institute of Technology

MS, Industrial Engineering

FMV Işık Okulları

Science & Mathematics Section, Major

University of Greenwich

BSc., Engineering Management