Çelik Köseoğlu
- Role
- Software Development Engineer Ii - L5 at Amazon
- Location
- London, GB
- LinkedIn followers
- 500 followers
Experience
Software Development Engineer Ii - L5
Nov 2019 — Present · London, GB
Building new customer experiences for Prime Video. My team is responsible for parts of large scale backend services and front-end applications running on devices (iOS, Android, PlayStation, Xbox, FireTV, Kindle, others) and web.\\\\n• Developed Android library for Alexa devices, enabling purchase of Prime Video\\\\ncontent by voice. Affects multi-million Echo Show customers.\\\\n• Delivered self-service refund capabilities for Prime Video during COVID. Decreased\\\\ntotal CS contacts by 50%+. Currently handling about 100K+ cases/day across devices.\\\\n• Applied new non-flaky API testing strategies that run on release pipelines to improve\\\\nteam’s CI/CD process. Saves 20 minutes of developer effort per code push.\\\\n• Delivered Prime Video channels customer retention experience. Offers discounts when\\\\ncustomers want to cancel subscriptions.(affected 100K+ customers in one quarter)\\\\n• Created detailed tech approach documents for challenging engineering problems,\\\\ndiscussed potential solutions with tech leads and lead my team to feasible solutions.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
TED Ankara Private High School
High School, Mathematics and Science
2010 — 2014
Bilkent University
Bachelor's degree, Computer Science and Engineering
2014 — 2018
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