Carlos Elias Mendes

About Carlos Elias Mendes

Working to make Clean, Reliable Energy affordable for all.Analytical and results-driven Sales Operations professional with 10+ years of global experience across clean energy, SaaS, and high-tech industries. Proven track record in leading deal review processes, designing sales compensation plans, implementing integrated revenue systems, and supporting GTM teams with operational excellence. Skilled in CRM/ERP systems (Salesforce, NetSuite), reporting automation, and cross-functional collaboration across Sales, Finance, and Engineering.

Experience

1. Global Sales Operations Manager

   Bloom Energy

   Oct 2023 — Present · San Francisco, CA, US

   Lead weekly Deal Desk review meetings by preparing and presenting opportunities that require pricing, technical, costs, and profitability evaluation and approval by Commercial and supporting organizations- Manage the Sales Bonus Plan for all Commercial teams; design new incentive plans aligned with evolving corporate strategy- Collaborate with different teams within the finance department on payroll reports, bonus accruals, sales forecasts, annual budgeting, and revenue planning- Create and maintain reports and dashboards, including sales pipeline updates, individual sales performance, and forecasts in SFDC and Excel- Support the sales team with the operational aspects of the sales steps, including training, enablement, and improvement of the CRM by establishing new processes, page layouts, and integrations with other platforms- Provide the Lead Generation team with data and analytics of prospective customers and sites- Onboard new channel partners, managing NDAs, contracts, and technical training in partnership with Sales Engineering- Qualify and develop sales opportunities originated from channel partners, supporting partners and end-users with proposals, technical specifications, and market guidance according to project development.

Education

• Business Training Company

  General Business Program

  2013 — 2014

• Escola Politécnica da USP

  Bachelor of Science (BS), Electrical Engineering, Emphasis on Energy and Electrical Automation

  2009 — 2015

• Hult International Business School

  Master of International Business

  2016 — 2017

Skills

• Microsoft Word
• Data Analysis
• Marketing
• Salesforce.com
• Strategic Planning
• Microsoft Powerpoint
• Microsoft Office
• Electrical Engineering
• Engineering
• Renewable Energy
• Teamwork
• Visual Basic for Applications (Vba)
• Customer Relationship Management (Crm)
• Finance
• Power Quality
• Business Strategy
• Microsoft Excel
• Operations Management
• English
• Energy Generation