Celia P.
Supporting people, projects and process
- Role
- IT Technical Project Manager at Live Nation Entertainment
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Celia P.
Performance driven Service Delivery Management professional with expertise in quality customer and support experience. Proactively drive service level management to meet and exceed quality of service commitments. Create efficient and accurate systems for centralized tracking and information gathering. A collaborative team player and respected leader with extensive usage of industry standards -(Information Technology Infrastructure Library (ITIL)).
Experience
IT Technical Project Manager
Jun 2021 — Present · Beverly Hills, CA, US
Education
University of California, Los Angeles
General
Fashion Institute of Design & Merchandising
Associate of Arts (AA)
Skills
- Networking
- Call Centers
- Vmware/Infra
- System Administration
- Microsoft Exchange
- Team Building
- Management
- Software Documentation
- Active Directory
- Hardware
- Leadership
- Microsoft Office
- Remedy
- Software Installation
- Customer Service
- IT Service Management
- Administration
- Bmc Remedy
- Project Management
- Windows
- Troubleshooting
- Itil
- Technical Support
- Computer Hardware
- Vendor Management
- Team Leadership
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