Celia Astheimer
Managed Services Consultant at Veeva Systems
- Role
- Managed Services Consultant at Veeva Systems
- Location
- Norristown, PA, US
- LinkedIn followers
- 500 followers
About Celia Astheimer
I am a helper.I help my customers work more efficiently by showing them how to get the most out of their CRM system.I help my team and colleagues grow by offering feedback and advice when I have it to give.I help my company grow in a smart way by building positive, lasting relationships with customers and helping them make scalable, sustainable technology decisions.My passion is efficiency and helping others be more effective in their own roles. Most of us spend over 40 hours at work each week… shouldn’t we be enjoying it?
Experience
Managed Services Consultant
Jul 2022 — Present
As a Managed Services Consultant, I provide post-implementation support to a dedicated book of Veeva CRM customers. I advise them on CRM best practices and configure solutions based on requirements, provide analysis & deployment of new product features, data imports & exports, and provide tier 2/3 troubleshooting.More importantly, I am my customers\' partner, their trusted ear, their \"phone a friend,\" and more. I thrive in helping them find simplicity and efficiency in their use of technology to power their business, and also do my best to be a bright spot for them in their work day.
Education
Penn State University
B.A. (2), Psychology; Labor & Industrial Relations
1999 — 2003
Skills
- Teamwork
- Business Analysis
- Salesforce.com
- Salesforce.com Certified Administrator
- Program Management
- Netsuite
- Sdlc
- Crm
- Communication
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