Celeste Shinholster
- Role
- Enterprise Relationship Manager Account Lead - Global Financial Institutions at Fiserv
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Celeste Shinholster
Transforming Partnerships to Profitable Realities Senior global business…
Experience
Enterprise Relationship Manager Account Lead - Global Financial Institutions
Jan 2016 — Present
Leader responsible for strategic oversight, business development and revenue generation for top accounts within Northeast Region. Responsibilities include: • Revenue realization and growth through new solutions and optimizing additional value out of contract renewals • Implementing a client centric model maximizing the depth of thought leadership, execution and responsiveness of cross-functional partners (sales, technology, etc.) • Develop and maintain detailed account plans that outline the enterprise account strategy, business drivers, and strategic initiatives to deliver solutions and outcomes • Lead highly matrixed cross-functional teams to develop business cases, pricing, and presentations that will deliver incremental sales opportunities and address customer needs • Establish and maintain trusted and collaborative relationships with C-Suite level executives • Meet or exceed targeted goal for customer satisfaction, revenue growth, and sales quota
Education
Hampton University
Bachelor of Science, Marketing
The University of Akron
Master of Public Administration
Skills
- Credit Cards
- Partner Relationship Management
- Product Marketing
- Goal Oriented
- Cards
- Relationship Management
- Integrated Multi-Channel Marketing
- Start-Ups
- Product Launch
- Management Consulting
- E-Payments
- Program Management
- Strategic Partnerships
- Financial Services
- Partnership Marketing
- Leadership
- Customer Requirements
- Product Management
- Management
- Segmentation
- Digital Marketing
- Electronic Payments
- Listening Skills
- Customer Needs Assessment
- Product Development
- Business Strategy
- Value Propositions
- Portfolio Optimization
- Mobile Payments
- Payments
- Solution Selling
- Analytics
- Solutions Development
- Business Development
- Partner Management
- Payment Card Processing
- Solution Development
- People Management
- Portfolio Management
- Results Oriented
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