Celeste Dolan

About Celeste Dolan

Operations and hospitality leader with 25+ years of experience building systems that turn…

Experience

1. Account Manager

   The Can Van

   May 2021 — Present · Sacramento, CA, US

   I manage the full customer lifecycle for specialty beverage canning projects—from initial inquiry to post-canning follow-up. My role blends sales, onboarding, and project management to ensure each client receives tailored support across operations, logistics, and compliance. I coordinate cross-functional teams, oversee CRM and scheduling systems, prepare detailed estimates, and serve as the main point of contact for clients and vendors. My focus is on streamlining workflows, building strong relationships, and delivering seamless, informed canning experiences across wine, sake, spirits, and non-alcoholic beverages.Sales responsibilities include handling new inquiries, following up with past customers, scheduling meetings to share product and canning info, providing educational resources, organizing site visits, attending trade shows, preparing estimates, managing multi-commodity sales, and tracking deposits.Marketing duties involve identifying and engaging prospects, nurturing vendor and association relationships, and representing the company at local events. Onboarding includes guiding customers from inquiry through canning day and follow-up, connecting them with CRM tools, and ensuring all documents and contracts are completed.As a Project Manager, I work to improve efficiency through technology—updating systems, documentation, and templates to align with evolving needs. I manage timelines, coordinate logistics and materials, schedule meetings, monitor progress, and act as liaison between customers, vendors, and internal teams. I ensure projects are executed smoothly and gather post-project feedback to support continuous improvement.

Education

• Portland Community College

  Geology/Earth Science, General

  2001 — 2003

• Oregon State University

  Digital Brand Management, Marketing

  2017 — 2017

• American River College

  Associate of Arts - AA, Social Sciences

  2020 — 2020

• Lake Tahoe Community College

  Geology/Earth Science, General

  1996 — 1997

Skills

• Social Media
• Corporate Events
• Management
• Team Building
• Restaurants
• Food
• Micros
• Social Networking
• Hotels
• Dinners
• Marketing
• Budgeting
• Sales
• Wine
• Banquet Operations
• Fine Dining
• Food Safety
• Food Service
• New Restaurant Openings
• Hotel Management
• Hospitality
• Food & Beverage
• Servsafe
• Customer Service
• Banquets
• Customer Satisfaction
• Hospitality Industry
• Catering
• Wedding Planning
• Trade Shows
• Time Management
• Hospitality Management
• Budgets
• Food
• Pre-Opening
• Public Relations
• Social Media Marketing
• Menu Development
• Event Management
• Meeting Planning