Celeste Pozzi
Country Customer Order Manager @IKEA
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WORK HISTORY
Country Customer Order Manager @IKEA
Responsible for the whole Customer Order execution at country level, covering the process from picking to last mile. Supply Chain Network utilisation strategy, tactics and guidance for optimal utilisation of the Multi Channel Network. KPI definition, goal setting, dashboard monitoring. Reverse Flow planning.
EDUCATION
Università degli Studi di Bergamo
Graduate
SKILLS
ABOUT CELESTE POZZI
Results-driven supply chain leader with a proven track record in optimizing Logistics, Warehousing, and Planning operations. My expertise encompasses Last Mile Delivery and Customer Order Management, ensuring seamless and efficient end-to-end supply chain execution. I leverage a deep understanding of Sales, Manufacturing, and Customer Service to develop and implement strategic initiatives that enhance customer satisfaction and drive business growth. Recognized for delivering successful projects, I combine analytical acumen with strong leadership skills. Passionate about developing future leaders, I am also a dedicated Leadership skills trainer.
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