Celeste K
Senior Business Analyst @American Express
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WORK HISTORY
Senior Business Analyst @American Express
Engage stakeholders in requirements gathering and document them.• Translate stakeholder requirements to develop multiple modules.• Analyze business processes and identify gaps and gather requirements.• Verifying the requirements and documentation in form of BRD or User stories.• Working with Design team & Q.A Team in Prototyping, Data modelling and writing the test cases.
EDUCATION
Vancouver Island University
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT CELESTE K
A business analyst with 6 years of experience in various domains such as banking, telecommunications, retailers, and insurance, I have a proven track record in requirement elicitation, process improvement, stakeholder relationship management, and risk management. My expertise includes creating business requirement documents, facilitating Joint Application Design (JAD) sessions, and conducting user acceptance testing. I have successfully managed projects through the entire development life cycle, from UAT to deployment, and I have created training and user manuals to ensure smooth adoption of new business processes.
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