Celesta Dobesh
Project Manager at Cascade Financial Services
- Role
- Director of Servicing Systems at Cascade Financial Services
- Location
- Rapid City, SD, US
- LinkedIn followers
- 500 followers
About Celesta Dobesh
Experienced leader with a demonstrated history working in the financial services industry, specializing in mortgages. Skilled in Workforce Management (WFM), Regulatory Requirements (CFPB, RESPA, FCRA, REG Z), Policy and Procedure documentation, Six Sigma Processes and Analysis, Project Management, Business/IT Collaboration and Risk Management. Strong business professional with a Bachelor\'s degree focused in Mathematics and Computer Science from South Dakota School of Mines and Technology. Experienced with MS Access, Excel and SQL Server Management Studio used for data mining, analysis and report generation. Demonstrated ability to manage on-sight and remote staff.
Experience
Director of Servicing Systems
May 2024 — Present · Rapid City, SD, US
Education
South Dakota School of Mines and Technology
Bachelor's degree
Skills
- Mortgage Servicing
- Fcra
- Vendor Management
- Workforce Management
- Management
- Process Flow Documentation
- Business Analysis
- Sdlc
- Project Management
- Process Improvement
- Banking
- Risk Management
- Leadership
- Complaint Management
- Business Process Improvement
- Regulatory Requirements
- Customer Service
- Call Center Administration
- Complaint Investigations
- Credit
- Mortgage Lending
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