Cedric Scott
Sales Enablement | Product Strategy | PMO Leadership | Executive Presence that Aligns Teams & Accelerates Results | Leading with Presence, Precision, and Purpose | Credibility at Every Level
- Role
- Senior Director Sales Enablement and Programs at Fiserv
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Cedric Scott
Strategic PMO, Operations, and Sales Enablement executive with 20+ years of experience…
Experience
Senior Director Sales Enablement and Programs
Oct 2021 — Present · Coral Springs, FL, US
Leads Sales Enablement and Program Management for an 650-person B2B sales organization targeting small and medium-sized businesses. Drives increases in average sales revenue per rep through data-driven strategy, process optimization, and technology improvements across the lead-to-revenue lifecycle. Champions continuous improvement and impactful business development programs, including the design and execution of innovative employee and merchant referral initiatives—contributing to 6% of all new merchant acquisitions for the division.Key Accomplishments: Drove $6.5M in new revenue through innovative referral programs and strategic lead routing optimization, expanding acquisition channels and enhancing sales efficiency across a 650-person organization. Delivered an 80% reduction in time-to-contact, a 42% decrease in sales cycle time, and a 3% lift in close rates through data-driven lead distribution enhancements. Leveraged sales analytics to implement performance frameworks that increased close rates by 30% and fueled sustained revenue growth. Led enterprise CRM migration from Salesforce to a proprietary platform, improving sales productivity by 15% and accelerating user adoption.
Skills
- IT Management
- Strategic Planning
- Outsourcing
- Consulting
- Disaster Recovery
- Positioning
- Business Process
- Project Management
- Visio
- Operations Management
- Agile Methodologies
- Team Building
- Management
- Process Improvement
- Budgets
- Data Warehousing
- Enterprise Architecture
- Analysis
- Sharepoint
- Project Planning
- Requirements Gathering
- Software Documentation
- Sdlc
- Contract Management
- Managerial Finance
- Governance
- Business Process Improvement
- Quality Assurance
- Pmo
- Pmp
- Business Analysis
- Leadership
- IT Strategy
- Program Management
- Software Project Management
- Crm
- Itil
- Business Intelligence
- Information Technology
- Cross-Functional Team Leadership
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