Pope
CEO / Publisher | NKOSI MEDIA LLC
- Role
- Xfinity Mobile Care Representative at Comcast
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Pope
Virtual Assistant and Customer Support Professional with 10+ years of experience in…
Experience
Xfinity Mobile Care Representative
Mar 2022 — Present
Provide excellent customer experience while being a Brand Ambassador for Xfinity Mobile.• Engage customers to identify their needs; technical, billing etc and provide solutions or recommendations that perfectly fits meets their demands.• Utilize software and databases, as well as peers, management and third party business partners to investigate, troubleshoot, repair and activate devices across the national footprint.
Skills
- Non-Profits
- Garageband
- Web Content
- Blogging
- Ms Office Suite
- Wordpress
- Newsletters
- Adobe Creative Suite
- Storytelling
- Press Releases
- Digital Media
- Media Relations
- Editing
- Final Cut Pro
- Publicity
- Social Media Marketing
- Microsoft Office
- Web Marketing
- Video
- Graphic Design
- Broadcast
- Film
- Internet Marketing
- Photography
- Brand Development
- Publishing
- Marketing Communications
- Radio
- Illustrator
- Teamwork
- Organizing
- Digital Photography
- Video Editing
- Marketing
- Writing
- Creative Writing
- Podcasting
- Working in Windows/Mac Environments
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