Cedric Dsa

About Cedric Dsa

Extensive experience on a broad spectrum of IT Programme and Projects Delivery and Management through efficient planning, monitoring & control, change control & configuration management, time & effort estimation, quality & risk management and maintaining appropriate levels of communication between project stakeholders.=> Accomplished track record of leadership/management in providing IT Solutions, including Design, Implementation and Support of IT Infrastructure Projects (Data and Voice), Cloud Computing Solution, Service Transition Management and Contact Centre Deployment while ensuring adherence to PMI, ISO and ITIL Standards.=> Experience of Service Delivery Management through Communication & Coordination with all stake holders for clarification and meeting Business Demands; Service Desk, Incident and Problem Management; Change Request review, finalization and Change Management; Planning & Provisioning of Schedule, Resources & Team=> A competent Team Leader in driving the team to performance excellence through knowledge transfer, motivation and mentoring as well as a Team Player with analytical, problem solving, planning, communication & interpersonal skills

Experience

1. Senior Agile Practitioner - IT Product Owner

   德意志银行

   Jun 2021 — Present · Mumbai, IN

   Serving Development Teams, Product Owners and Organisations by helping them realize benefits and in delivering value to Customers through the application of Scrum and Agile principles.

Education

• TATA-Unisys Ltd.

  Unix, C, Oracle, System Admin / Programming Language / Database Administration

  1997 — 1998

• Smt. Indira Gandhi College Of Engineering (Mumbai University)

  Bachelor’s Degree, Instrumentation Enineering

  1996 — 2001

• St. John The Baptist High School and Junior College

  High School and Jr. College, Science

  1983 — 1996

• CMS Institute

  Diploma in Hardware and Networking Technology, Computer Hardware and Networking

  2000 — 2001

• Simplilearn

  PMP (Certification Training and Contact Hours), Project Management

  2015 — 2015

• KnowledgeWoods Consulting Pvt. Ltd.

  PMP Training, Project Management

  2011 — 2011

• Omega Neworking

  Training for CCNA, CCNP, Linux, Solaris, CheckPoint NG, (System Administration and Networking)

  2000 — 2001

• Symbiosis Center for Distance Learning

  PGDBA (Corporate), Dual Specialization: Finance and Operations Management

  2005 — 2007

Skills

• IT Strategy
• Business Continuity
• Incident Management
• Project Management
• Wide Area Network (Wan)
• Network Administration
• Virtualization
• Operating Systems
• Solution Architecture
• Security
• Managed Services
• IT Management
• Service Delivery
• Technical Support
• Business Analysis
• Project Planning
• Outsourcing
• Data Center
• Cisco Technologies
• Wan
• Pmp
• Information Security Management
• Requirements Analysis
• Cloud Computing
• Pre-Sales
• Infrastructure
• Networking
• Vendor Management
• Management
• IT Infrastructure Management
• Business Process
• Team Management
• Information Technology
• Aws
• IT Operations
• IT Service Management
• Disaster Recovery
• Servers
• Crm
• Itil