Cedric Brown

Account Manager Sales Rep @Bankers Life

Winchester, VA, US

Manage a diverse portfolio of client accounts, providing personalized insurance solutions to meet life, health, and retirement needs.• Take initiative to build and maintain long-term client relationships through proactive communication and follow-up.• Educate clients on coverage options, policy details, and benefits to support informed and confident decisions.• Achieve and exceed monthly sales and retention goals through strategic prospecting and relationship management.• Collaborate with underwriting and support teams to ensure timely processing of applications and policy updates.• Conduct client needs assessments to identify coverage gaps and recommend tailored insurance products.• Deliver high-quality customer service by addressing billing inquiries, claims questions, and policy adjustments promptly.• Maintain accurate records of client interactions, renewals, and service requests in CRM systems.• Demonstrate initiative by organizing client outreach campaigns and follow-ups to increase engagement and retention.• Service 75-100 clients in four counties within WV and VA.• Participate in ongoing training to stay current on insurance products, compliance standards, and company initiatives.

University of Charleston

Bachelor of Business Communication , Integrated Communications and Business Mgmt

Ohio University

Recreation Management & Communications, Bachelor of Science in Recreation and Communications

Ohio University

Parks, Recreation and Leisure Facilities Management