Chelsea Conley

Ops Manager at a Community Development Financial Institution (CDFI) 🏦 | All views are my own

Role
Operations Manager at Cooperative Federal
Location
Syracuse, NY, US
LinkedIn followers
500 followers

About Chelsea Conley

Well-rounded banking professional with over 6 years of experience in different aspects of the banking industry. I excel at root cause analysis, problem solving, critical thinking, transaction/account research, and strategic analysis.

Experience

  1. Operations Manager

    Cooperative Federal

    Jan 2025 β€” Present Β· Syracuse, NY, US

    Assists in directing all credit union operations including planning, recommending and implementing programs and policies- Oversees share draft, electronic funds transfer (EFT), and automated clearing house (ACH) functions - Supervises staff who handle daily share draft, EFT and ACH duties- Participates in transaction monitoring, mobile deposit review, and incoming wire processing- Serves as administrator for Online Account Opening and Online Loan Origination Systems- Serves as administrator for the core data processing system- Collaborates with management team to coordinate tasks across the credit union to develop and implement systems, processes, and staff development in alignment with the credit union goals while increasing overall operations and effectiveness - Ensures that the CEO is kept fully informed in the conditions and operations of the credit union and of all important factors influencing them

Education

  • Le Moyne College

    Bachelor of Arts (B.A.), Psychology

    2008 β€” 2012

  • University at Buffalo, State University of New York

    Master’s Degree, Social Work

    2013 β€” 2015

Skills

  • Community Outreach
  • Project Management
  • Social Networking
  • Social Media
  • Grants
  • Microsoft Office
  • Psychology
  • Planning
  • Trauma-Informed Care
  • Homelessness
  • Critical Thinking
  • Policy
  • Leadership
  • Customer Service
  • Copy Editing
  • First Aid
  • Troubleshooting
  • Microsoft Word
  • Public Speaking
  • Data Entry
  • Social Services
  • Research
  • Homeless Management Information System (Hmis)
  • Quality Management
  • Training & Development
  • Nonprofits
  • Organizing
  • Powerpoint
  • Writing
  • Volunteer Management
  • Spanish
  • Problem Solving
  • Time Management
  • Facebook

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Chelsea Conley β€” Operations Manager at Cooperative Federal in Syracuse, NY, US | Unifers