Cecilia Mendoza

WORK HISTORY

EDUCATION

SKILLS

ABOUT CECILIA MENDOZA

Cecilia I. Mendoza is the Director of Employee Communications and DEI, leading internal communications and strategies that promote Diversity, Equity, and Inclusion. With over 15 years of experience in various business functions, she possesses a well-rounded skill set that allows her to develop, deploy, and engage employees effectively. Mendoza has well-rounded business experience that enhances her ability to develop, deploy and engage employees. She possesses significant experience in the field of change management, training and development, human resources, and marketing. Currently leading communications for key initiatives that align the organization globally. She is also rolling out the foundational work to effectively deploy DEI initiatives. In her role, Mendoza combines creativity with a solid understanding in design, UX, training and metrics. Formally, Mendoza held various roles at Republic Services where she was instrumental in making an impact in the company’s innovative programs in Customer Experience Transformation. She led the change management efforts. As the former director of marketing and public relations at Institute for Supply Management, she was responsible for all communication and customer-facing functions. Mendoza created a cohesive brand to communicate ISM’s value and ultimately drive revenue. In her previous role, she was ISM’s director of education and training, responsible for new product development and ensuring the success of current products and programs. Fluent in three languages, she had an active role in the organization’s global expansion.Mendoza has been instrumental in developing the ISM Mastery Model, which seeks to establish industry standardization by creating common definitions and standards for supply management practitioners, founded on 16 core competencies and numerous sub-competencies based on their career level.In 2015, she completed a strategic marketing program at Cornell. She also has a Bachelor of Interdisciplinary Studies with a focus in Communication and French from Arizona State University.