Cecil Harrison

Cecil Harrison

Director - Business Process Analysis @Junior Achievement USA

Colorado Springs, CO, US
EMAILS
c••••••••@ja.org
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2012 — Present

Director - Business Process Analysis @Junior Achievement USA

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Colorado Springs, CO, US

Collaborate with internal customers to define and enhance business requirements as well as business processes- Partner with external vendors to translate business requirements to deliver software solutions and/or obtain data needed for business operations- Monitor and maintain databases to ensure customer and transactional data is accurate and available for reporting- Provide IT support for Raiser\'s Edge, Blackbaud CRM, Crystal Report, Workday, and Siebel applications- Develop and enhance custom reports within Blackbaud CRM, Power BI, and Crystal Reports applications

EDUCATION

1979 — 1983

Southwestern Oklahoma State University

Bachelor, Computer Science

SKILLS

Microsoft OfficeQuality AssuranceTelecommunicationsSoftware DocumentationSdlcRaiser's EdgeProcess ImprovementDatabasesWorkdayBusiness RequirementsInformation TechnologyVendor ManagementRequirements GatheringSecurityIntegrationMicrosoft Sql ServerSoftware DevelopmentBusiness AnalysisData AnalysisCrystal ReportsProject ManagementSoftware Project ManagementPerformance ManagementCrmInternet ExplorerManagementSharepointTrainingTestingVisioProgram ManagementSoftware Development Life Cycle (Sdlc)OutlookBusiness ProcessPmoRequirements AnalysisPmpLeadershipBusiness Process ImprovementBudgets

ABOUT CECIL HARRISON

I have an extensive and broad Information Technology background supporting Human…

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