Cecil Harrison
Director - Business Process Analysis at Junior Achievement USA
- Role
- Director - Business Process Analysis at Junior Achievement USA
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Cecil Harrison
I have an extensive and broad Information Technology background supporting Human…
Experience
Director - Business Process Analysis
Apr 2012 — Present · Colorado Springs, CO, US
Collaborate with internal customers to define and enhance business requirements as well as business processes- Partner with external vendors to translate business requirements to deliver software solutions and/or obtain data needed for business operations- Monitor and maintain databases to ensure customer and transactional data is accurate and available for reporting- Provide IT support for Raiser\'s Edge, Blackbaud CRM, Crystal Report, Workday, and Siebel applications- Develop and enhance custom reports within Blackbaud CRM, Power BI, and Crystal Reports applications
Education
Southwestern Oklahoma State University
Bachelor, Computer Science
1979 — 1983
Skills
- Microsoft Office
- Quality Assurance
- Telecommunications
- Software Documentation
- Sdlc
- Raiser's Edge
- Process Improvement
- Databases
- Workday
- Business Requirements
- Information Technology
- Vendor Management
- Requirements Gathering
- Security
- Integration
- Microsoft Sql Server
- Software Development
- Business Analysis
- Data Analysis
- Crystal Reports
- Project Management
- Software Project Management
- Performance Management
- Crm
- Internet Explorer
- Management
- Sharepoint
- Training
- Testing
- Visio
- Program Management
- Software Development Life Cycle (Sdlc)
- Outlook
- Business Process
- Pmo
- Requirements Analysis
- Pmp
- Leadership
- Business Process Improvement
- Budgets
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