Chris Duckels
Director @ Concentrix TPS Services Business Operations | Head of the Office of Utilization Aligment
- Role
- Director-tps Services Business Operations & Head of the Office of Utilization Alignment at Concentrix
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Chris Duckels
With over 25 years of IT experience and over 30 years of service industry experience, I…
Experience
Director-tps Services Business Operations & Head of the Office of Utilization Alignment
Jun 2025 — Present · TN, US
Education
The University of Georgia
BA, Studio Art
1992 — 1997
Skills
- Business Process Improvement
- Service Management
- Business Process Mapping
- Analytics
- Program Management
- Business Analytics
- Software Implementation
- Oracle Crm
- Training Programs
- Team Management
- Software Documentation
- Sdlc
- Visio
- Access
- Call Centers
- Workshop Facilitation
- Process Implementation
- Project Management
- Virtual Facilitation
- Cloud Computing
- Crm
- Employee Training
- Rightnow Crm
- Inventory Management
- Vendor Management
- End User Training
- Business Process
- Business Intelligence
- Customer Relationship Management (Crm)
- Leadership
- Quality Assurance
- Training
- Testing
- Process Improvement Skills
- Change Management
- Customer Service
- Enterprise Software
- Training Delivery
- Requirements Gathering
- Process Improvement
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