Chris Duckels

Director @ Concentrix TPS Services Business Operations | Head of the Office of Utilization Aligment

Role
Director-tps Services Business Operations & Head of the Office of Utilization Alignment at Concentrix
Location
Memphis, TN, US
LinkedIn followers
500 followers

About Chris Duckels

With over 25 years of IT experience and over 30 years of service industry experience, I…

Experience

  1. Director-tps Services Business Operations & Head of the Office of Utilization Alignment

    Concentrix

    Jun 2025 — Present · TN, US

Education

  • The University of Georgia

    BA, Studio Art

    1992 — 1997

Skills

  • Business Process Improvement
  • Service Management
  • Business Process Mapping
  • Analytics
  • Program Management
  • Business Analytics
  • Software Implementation
  • Oracle Crm
  • Training Programs
  • Team Management
  • Software Documentation
  • Sdlc
  • Visio
  • Access
  • Call Centers
  • Workshop Facilitation
  • Process Implementation
  • Project Management
  • Virtual Facilitation
  • Cloud Computing
  • Crm
  • Employee Training
  • Rightnow Crm
  • Inventory Management
  • Vendor Management
  • End User Training
  • Business Process
  • Business Intelligence
  • Customer Relationship Management (Crm)
  • Leadership
  • Quality Assurance
  • Training
  • Testing
  • Process Improvement Skills
  • Change Management
  • Customer Service
  • Enterprise Software
  • Training Delivery
  • Requirements Gathering
  • Process Improvement

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Chris Duckels — Director-tps Services Business Operations & Head of the Office of Utilization Alignment at Concentrix in Memphis, TN, US | Unifers