Chido D.
IT Systems Administrator @Crisis24
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WORK HISTORY
IT Systems Administrator @Crisis24
London, GB
EDUCATION
New Horizon Learning Center, Nigeria
Certificate , IT Trainings and Certifications
Babcock University, Ilishan-Remo, Nigeria
B.Sc, Computer Science (Information Systems)
SKILLS
ABOUT CHIDO D.
IT Professional | Customer Success & Technical Support | Cloud & API Technologies Customer-focused IT professional with 10+ years of experience in technical support, systems administration, and enterprise IT operations. Over the last 5+ years, I have specialized in customer-facing roles, helping global clients troubleshoot complex issues across Linux/Unix, cloud platforms, and containerized environments.Key skills and expertise include: REST & RESTful APIs, HTTP, API Integrations Docker, Kubernetes, Cluster Deployment & Management Linux/Unix Administration & Troubleshooting Cloud Platforms (AWS, Azure) IAM & Security (Okta, Auth0, MFA/SSO, VPNs, Firewalls) Reading & Troubleshooting Code (Bash, PowerShell, SQL) Monitoring & Logging (Zabbix, Grafana, Graylog)I thrive at the intersection of technology and customer success, bridging engineering and client needs, documenting solutions, and driving adoption of SaaS, API, and cloud-native technologies. Passionate about solving technical puzzles, improving processes, and enabling customers to succeed with innovative platforms.
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