Christopher Millen

About Christopher Millen

Reach me at c••••••••@gmail.com; 90••••••69. Any personal posts made do not represent my current or past employers.Creative Product Manager who develops and manages successful financial services software products that deliver maximum value to clients.Product initiation and enhancements including:• Obsessive client researchData analytics driven designMarketplace research including industry analyst conversations• Competitive research• UX mobile and web collaboration• Report design collaboration • Experiment design • User group feedback on roadmap & features• Creating and selling business case funding proposals• Agile epics and capabilities creation and refiningProduct Development & Project Management Including: • Product roadmap and 3 year delivery milestones • Agile feature backlog creation• Agile program increment planning• Agile feature creation and refinement• Agile iteration planning & review • Demos of digital products to key stakeholders • Organizing streams for large multi-faceted products • Impediment, issue & risk management• Partner with contract specialists in creation and negotiation of contracts for data & software• Pricing development: client value, revenue, & cost modeling • Writing product canvas and product briefs• Reviewing QA test plans and definition of done including given, when, then• UAT management and test data set up• Go-to-market planning & artifactsProduct Management & Marketing Including:• Preparation and presentations for product governance• Preparation and collaboration with legal, compliance and risk• Meeting with sales & relationship management and marketing• User group facilitation• Booth demos & conference panel speaker• Client relationship building• Request for proposal collaboration.• Marketing collaboration webinars, videos, and thought leadershipSpecial Financial Services Domain Knowledge:• Digital retirement readiness experience• Risk tolerance based and human capital based methodology• Monte Carlo based financial and retirement planning• External asset through data aggregation or manual entry• Financial advisor (FA) product sales workflow, portfolio construction, proposal generation, client review reporting• FA workstation.• FA mobile products• Retirement employee sponsored plans including managed• Managed Accounts UMA, SMA, MFA, RPM, RPA.• Investment Statements• Portfolio performance measurement including time-based• Quarterly portfolio reviews• Portfolio estimated risk / return & capital market assumptions

Experience

1. Senior Director, Product Manager, Digital Retirement Accumulation Experiences

   TIAA

   Jan 2014 — Present

Education

• NYU Stern School of Business

  Master of Business Administration (MBA), Finance

• The American College of Financial Services

  CFP Board-Registered Program, Financial Planning

  2011 — 2013

• Northwestern University

  Bachelor of Arts (BA), Computer Studies

Skills

• Unified Managed Accounts
• Program Management
• Financial Planning
• Software Development Life Cycle (Sdlc)
• Fixed Income
• Mobile Design
• Portfolio Management
• Integration
• Project Portfolio Management
• Vendor Management
• Proposal Writing
• Capital Markets
• Retirement
• Software Project Management
• Strategic Financial Planning
• Business Analysis
• Investments
• Financial Services
• Process Improvement
• Equities
• Finance
• Agile Project Management
• Project Management
• Product Management
• Insurance
• Separately Managed Accounts
• Retirement Planning
• Requirements Analysis
• Pricing Strategy
• Sdlc
• Performance Measurement
• Business Process Improvement
• Management
• User Experience