Colin Corby
Head of Service Management @TXO
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WORK HISTORY
Head of Service Management @TXO
As Head of Service Management at TXO I am leading the implementation of a scalable & robust Service Management model for our global customer base of managed service contracts. This includes delivery of major telecom operator managed services supporting both In-Life & Deployment programmes.
EDUCATION
Nottingham Trent University
BEng, Manufacturing Systems Engineering
Nottingham Trent University
Meng, Manufacturing Management
SKILLS
ABOUT COLIN CORBY
With over 25 years of experience in the telecoms industry, I have had the opportunity to work across a broad spectrum of roles—from hands-on engineering with Marconi to senior leadership positions at Cable & Wireless, Vodafone, Ericsson & TXO. This journey has given me a deep understanding of the challenges and opportunities at every stage of the telecoms product and service lifecycle, along with a sharp insight into the competitive and market landscape.Currently as Head of Service Management at TXO I am leading the implementation of a scalable & robust Service Management model for our global customer base of managed service contracts. This includes delivery of major telecom operator managed services supporting both In-Life & Deployment programmes.My time at Ericsson encompassed being a Lead Vendor Manager on a critical UK-wide Radio Access Network build program, focusing on transforming the program to meet commercial targets and customer commitments. Prior to this, I was Head of Vendor Management & EHS within the Ericsson UK Field Service Organization, managing large-scale service contracts across the UK and overseeing the maintenance of major mobile networks. With safety as the #1 priority, I worked to modernize supplier contracts to drive efficiency and added value, while ensuring service performance and budget alignment.Throughout my career, I have built and led operations teams, managed multi-million-pound service contracts, and developed supplier management strategies to support major 5G deployment programs across the UK. I’ve worked with key suppliers who manage over mobile sites per year, always with a strong focus on performance, safety, and cost-efficiency.Earlier in my career at Vodafone, I managed a highly complex environment as Supply and Inventory Manager, overseeing network equipment across mobile, fixed, and enterprise services. I drove initiatives to reduce stored inventory, lower operating costs, and optimize working capital by improving demand management, asset management, and logistics.With my extensive industry knowledge and hands-on experience, I am passionate about leveraging both service & supplier management to drive operational excellence, foster strong partnerships, and deliver results. I’m always looking for new ways to innovate and improve telecoms operations to stay ahead in this always rapidly evolving industry.
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