Charles Cho
General Manager @Hotel Indigo Los Angeles Downtown
San Diego, CA, US
EMAILS
c••••••••@ihg.com
MOBILE NUMBERS
+16•••••••08
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WORK HISTORY
Jun 2025 — Present
General Manager @Hotel Indigo Los Angeles Downtown
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US
EDUCATION
1992 — 1996
New York University
BACHELOR OF SCIENCE, HOTEL, RESTAURANT AND FOOD SERVICE MANAGEMENT
2007 — 2009
Tulane University - A.B. Freeman School of Business
MBA, General Management
SKILLS
Customer ServiceChange ManagementTeam BuildingHospitality IndustryHotelsFood & BeverageBanquetsCateringTrainingHospitalityHospitality ManagementHotel ManagementResortsRestaurantsTourismFront OfficeForecastingPre-OpeningRevenue AnalysisEvent ManagementMicrosRooms DivisionManagementLeadershipCustomer Satisfaction
ABOUT CHARLES CHO
Career ObjectiveWin and have fun!Specialties: Customer Service, Team Building, Facilitation and Training, Change Management, Labor Management, Lean operations, Financial Management, Sales and Marketing, Culture Building, Strategic planning, Communication and Negotiation, Problem Solving, Motivating, Developing and Owner relations
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