Cchinmay Bele
Retention & Growth @ Games24x7 | CLM & Lifecycle Campaigns | Driving User Engagement & Revenue at Scale | Data-Driven Strategies | Digital Transformation.
- Role
- Retention Marketing Associate at Games24x7
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Cchinmay Bele
CRM Specialist | Retention Manager | Engagement Executive | Loyalty Strategy Analyst |…
Experience
Retention Marketing Associate
Jun 2022 — Present · Mumbai, IN
Drove 15% YoY increase in active user retention through data-led lifecycle campaigns, optimized for segment-specific behaviors and purchase triggers.2. Led end-to-end CLM strategy using advanced analytics, personalized promotions, and automation, resulting in a 25% uplift in customer lifetime value.3. Collaborated cross-functionally with product and analytics teams to build data transfer system that lowered the dependency on platform and improved engagement KPIs.4. Executed omni-channel digital campaigns (email, SMS, in-app) driving a 20% lift in reactivation rate and 30% boost in overall engagement.5. Content development & CTR monitoring for communication channels6. Managed key stakeholder relationships, ensuring delivery of KPIs and successful campaign outcomes.
Education
Mahatama Gandhi Mission Nerul
SSC, Senior Secondary School
2001 — 2011
Yashwantrao Chavan Maharashtra Open University
BSC Hotel And Tourism Management, Hospitality Administration/Management
2013 — 2016
University of Mumbai
Master In Business Management, Business Administration and Management, General
2019 — 2021
Oriental Education Societys College of Arts Commerce & Science Sanpada Navi Mumbai
HSC, HSC
2011 — 2013
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