Carmen Chiarello

Sr Technical Solutions Architect - Ccoe @Arrow Electronics

Guelph, ON, CA
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+91 *********19

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WORK HISTORY

Mar 2024 — Present

Sr Technical Solutions Architect - Ccoe @Arrow Electronics

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CA

Serve as a senior architect within the Cloud Center of Excellence, defining cloud strategy, standards, and guidance to support managed service providers (MSPs) and enterprise delivery teams.Partner with senior leadership across North American partners to advise on cloud strategy, practice development, and capability maturity.Enable MSPs to build and scale cloud practice areas by developing reference architectures, delivery patterns, and skills guidance across the cloud.Shape cloud operating models, including governance, platform standards, and security-by-design principles, to support consistent and repeatable cloud delivery.Collaborate with global CCoE counterparts, including European teams, to align on best practices, architectural standards, and go-to-market strategies.Act as a trusted technical advisor, translating business objectives and compliance considerations into pragmatic cloud architecture guidance.Support technical enablement through architectural reviews, documentation, and advisory engagements.Key Focus AreasCloud strategy and CCoE leadershipMSP enablement and practice maturityReference architectures and delivery standardsCloud operating models and governa

SKILLS

Mobile DevicesTeam LeadershipSales ProcessSales OperationsCustomer RetentionDirect SalesCustomer ServiceSalesforce.comSalesTime ManagementPlumbingTelecommunicationsInventory ManagementCoachingCall CentersSales ManagementSolution SellingManagementTeam BuildingAccount ManagementCustomer ExperienceRetailCustomer SatisfactionTrainingWirelessElectriciansNew Account ManagementLeadership

ABOUT CARMEN CHIARELLO

Senior Cloud Architect within a Cloud Center of Excellence (CCoE), focused on helping managed service providers (MSPs) and delivery teams build scalable, differentiated cloud practices.My work is primarily strategic: defining cloud operating models, shaping service offerings, and enabling teams with the skills, patterns, and guidance needed to deliver effectively in the cloudworking across cloud, security, and AI enabling capabilities—helping organizations apply them pragmatically rather than treating them as standalone initiatives.Areas I focus on:• Cloud strategy, operating models, and CCoE guidance• MSP practice development and technical enablement• Reference architectures, standards, and delivery patterns• Integrating security and governance into cloud platforms by design• Applying AI capabilities in cloud services to improve operations and valueFocused on roles where impact is achieved by improving how organizations design, deliver, and evolve cloud services at scale.

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Carmen Chiarello — Sr Technical Solutions Architect - Ccoe at Arrow Electronics in Guelph, ON, CA | Unifers